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Support
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For tax-related questions (for example, are the costs of my special food eligible for medical expenses?), please contact
CRA at 1-800-959-8281.
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For questions about the software (for example, where to make the line 331 claim in TaxChopper), please contact us:
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At tax season, our response time is within 24 hours; however, usually we can
reply within 20 minutes.
Outside tax season, we reply emails within 72 business hours, usually in next business day.
Our free support is equally available to everyone, even if you are using TaxChopper for free.
Business Hours:
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Feb 22, 2021 - April 30, 2021
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09:00 a.m. - 08:00 p.m., ET, every day!
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Rest of the year
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10:00 a.m. - 04:00 p.m., ET, Monday to Friday
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CRA Filing Service Availability:
2020 Filing season: Feb 24, 2020 - January 22, 2021.
Accepting returns from 2016 to 2019 tax years.
2021 Filing season: Feb 22, 2021 - January 21, 2022.
Accepting returns from 2017 to 2020 tax years.
CRA service hours page:
NETFILE or
EFile
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Suggestions and Other Enquiries
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We are open to your ideas, comments and suggestions. For business, employment, and marketing enquiries, please email us at:
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| Regular Mail:
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CuteTax Inc.
1155 Fewster Dr
Mississauga Ontario L4W 1A2
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Support is available every day during tax season.
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